Solutions Insurance
Automate insurance operations. Settle claims faster. Price risk smarter.
Avintra brings governed agentic AI to insurance, from claims and FNOL to underwriting, policy servicing, billing, and customer service. Reduce operating costs, improve loss ratios, and deliver the experiences policyholders and agents expect.
Governed on Avintra, with human review where it matters
- 70%
- Lower claims costwith AI-driven intake and triage
- 50%
- Faster underwritingthrough automated data collation
- 40%
- Quicker FNOLvia multi-channel self-service intake
- 90%
- Document accuracywith AI extraction and validation
Use cases
Cover the full insurance lifecycle with agentic intelligence
From risk assessment and policy issuance to claims processing and customer service, Avintra automates the critical workflows that define insurance performance.
Claims Management & FNOL
Accelerate claims from first notice of loss to settlement. Avintra agents capture incident details, classify claims, collate documents, flag fraud signals, and keep policyholders and adjusters updated in real time.
- 01
Multi-channel FNOL intake and triage
- 02
Document collation and damage assessment support
- 03
Fraud detection and exception routing
- 04
Automated status updates to policyholders and stakeholders
Why Avintra
Built for the trust, compliance, and speed insurers demand
Insurance-trained agents
Pre-built agents for claims, underwriting, policy service, billing, and customer service, tuned on real insurance workflows and terminology.
Connected to policy and claims systems
Integrate with policy administration, claims management, CRM, billing, underwriting, and document systems via native connectors and APIs.
Regulatory and compliance ready
Immutable audit trails, role-based access, PII masking, consent management, and controls for IRDAI, GDPR, HIPAA, and DPDP requirements.
Live in weeks, not quarters
Start with one high-impact process (FNOL, claims status, or underwriting) and scale across the insurance lifecycle on the same platform.
Built for policyholders and employees
Conversational, multilingual interfaces for customers, agents, and underwriters across web, mobile, email, and voice channels.
Outcome-backed business case
Every deployment ships with baselined KPIs (claims TAT, loss ratio, underwriting turnaround, cost per claim, and CSAT) measured continuously.
Already in production
Ready to modernize your insurance operations?
Start with one high-impact process (claims, underwriting, or policy service) and scale across the insurance lifecycle on the same governed platform.